Welcome to Metro Bank
Welcome to Metro Bank
Take control of your business 24/7
First time logging in?
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12-digit customer number
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password
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security number
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security device
Don't have a security device?
Use our Metro Bank Authenticator app instead and approve your login requests straight from your phone.
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Login Step1 Link:New to Online Banking? Register now
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Login Step1 Link:Forgotten your Customer Number?
Trouble logging in?
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Login Step2 Link 3:Customer Number?
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Login Step2 Link 4:Password?
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Login Step2 Link 5:Security Number?
If you need to speak to us, call 0345 08 08 500.
Using your security device
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How to use step 1:1
Turn on your security device
by pressing OK -
How to use step 2:2
Enter your six digit PIN
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How to use step 3:3
When Select App or Sel App
appears, press 1 -
How to use step 4:4
Enter the eight-digit code that appears into the passcode box.
Don't have your security device?
Need some help?
Use our Metro Bank Authenticator app
instead and approve your login requests
straight from your phone.
Download the Authenticator app
Having difficulty logging in? Not a problem. Call us on 0345 08 08 508, 7 days a week, 24/7 and we’ll help you.
Using the Authenticator app:
When you make a request, you will receive a notification from your Authenticator app. Open this (or open the app manually) and approve the request.
Didn’t receive a notification?
If you can’t see a notification or the
request isn’t showing in the app:
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How to use step 1:1
Open the app
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How to use step 2:2
Enter your six-digit PIN
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How to use step 3:3
Click ‘Didn’t receive a notification’ on Online Banking screen
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How to use step 4:4
Enter the six-digit passcode
Can’t access your authenticator app?
Click here to re-register your authenticator app.
This is the password you created when you registered for Internet Banking.
This is an 8 digit Security Number you created when you registered.
Your eligible deposits with Metro Bank PLC are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered. Please visit www.fscs.org.uk for further information.
Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC. Copyright 2017 Metro Bank. All rights reserved.
